Shop Accident Claims

Compensation for injuries sustained in retail outlets

Shop injury claims can include injuries suffered in a shop, supermarket or any retail unit. The shopkeeper has the responsibility to keep you safe while you are on their premises. You are entitled to make a claim if you suffer an injury due to a fault of the shopkeeper.

Common shop injury claims include supermarket accidents due to a spillage. If you slipped on a spillage that had not been appropriately cleaned or no warning signs were provided, it is likely you will be awarded compensation. It is also common to slip on an area of the floor that had just been mopped or cleaned. Again, if there are no warning signs the shop keeper is responsible for any possible accidents.

The shop keeper is also responsible for any shelf items that may fall on a customer causing an injury. This is also the case if an item falls on the floor and a customer trips on it. If a customer is injured due to a defect on the floor surface the same applies if it results in an injury. You can also make a shop injury claim if you suffer an injury due to an accident in the car park. If the accident was caused due to the surface the owner may also be responsible and you are entitled to make a claim.

If you are an employee in a shop and have suffered an injury which was your employer’s fault due to a defective system at work or improper training for example you will also be entitled to make a claim.

When you have an accident you should still try and go through the standard process to strengthen your claim in the future. The process includes:

• Notify somebody of your injuries and ensure it is recorded in an accident record book
• See a doctor or go to hospital
• Take contact details of any witnesses
• Keep a record of your symptoms and expenditures