The Law Shop is now closed. Please click here to find out more.

Consumers

Let our legal commentators keep you abreast of all the latest developments in the legal world which affect your rights as a consumer.

A customer complaining to a mechanic

Shop Horror - 7 questions you should ask before buying from a website

Luke Whitmore - Law on the Web

  1. 04 August 2016
  2. Consumers
  3. 0 comments

Which online retailers can you trust? Here are a few questions you should ask yourself to ensure you don't get ripped off by online scammers.

Sugar tax could face legal challenge for being too hard on soft drinks

Luke Whitmore - Law on the Web

  1. 24 March 2016
  2. Consumers
  3. 0 comments

Soft drinks companies are said to be considering bringing a legal challenge over the government's "sugar tax".

Apple slammed for Error 53 iPhone fiasco

James Watkins - Law on the Web

  1. 10 February 2016
  2. Consumers
  3. 0 comments

A security measure which can “brick” recent models of the iPhone may violate the consumer rights of iPhone owners, a barrister has warned.

Christmas card – extra consumer protection if you buy pricey gifts with a credit card

Luke Whitmore - Law on the Web

  1. 22 December 2015
  2. Consumers
  3. 0 comments

Planning to make a big purchase this Christmas? It could be worth paying with a credit card to get the extra security offered by Section 75 of the Consumer Credit Act.

Return to vendor – how to take back an unwanted gift

Luke Whitmore - Law on the Web

  1. 02 December 2015
  2. Consumers
  3. 0 comments

What are your rights if you want to return an unwanted gift after Christmas, whether to a shop or an online retailer? We take a look at what you can do.