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Contact Us

Our mailing address is:

Everything Legal Ltd
DAS House
Quay Side
Temple Back
Bristol
BS1 6FL

Everything Legal Limited (the company that owns Law on the Web) is owned by the DAS UK Group. DAS is the UK’s leading legal expenses insurer and has been protecting people and business from the costs of legal action for more than 30 years. Today, millions of people and hundreds of thousands of businesses enjoy the benefits of legal advice and protection from DAS. Everything Legal Ltd is a company incorporated in England and Wales, company number 6205456.

Legal advice

Unfortunately, Law on the Web cannot offer legal advice beyond the legal information on our pages. We also cannot provide any advice on how to use our legal document templates or which one you might need to use for your situation.

If you need to talk to someone about a legal problem, we recommend you try the following:

  • Citizens Advice: offers free advice to members of the public, both on their website or at local bureaux across the country.
  • Your local law centre: law centres provide legal advice to those who can't afford a lawyer; you can find your nearest centre at the Law Centres Network.
  • The University of Law: operates a programme in which trainee solicitors and barristers (supervised by qualified lawyers) give free legal advice to members of the public. You can find information about their services on their website.

How to make a complaint

At Everything Legal (also trading as Law on the Web) we aim to provide the highest standards of service. However, there may be occasions when you feel that we have failed to meet your expectations. We want the opportunity to put things right for you as quickly as we can and take steps, where appropriate, to make sure that any mistakes don’t happen again.

If at any time you have cause for complaint, the first step is to contact us by email on customerservice@lawontheweb.co.uk. Your complaint will be logged and forwarded to the relevant Manager or Team Leader.

Full details of our complaints procedure can be found here.