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Letter of Claim for Rejecting Goods Not as Described Delivered to Home

Buying goods online or from a catalogue can be a great way to make purchases if you are looking for specialist products or it is difficult for you to occupy physical space, but a major downside of this is the inability to examine the good beforehand. This can lead to purchases which turn out to be different in reality from the product which was advertised.

Fortunately, consumer law is on your side in these cases, and Law on the Web’s absolutely free form letters make it easy to exercise your rights. This document is a letter of claim (also called a letter before action) which can be used to complain to a company from which you have purchased goods which later turned out to be different from the description with which you were provided at the time of sale. In these cases, you are entitled to a refund.

This letter is drafted and phrased specifically to cover goods which were delivered to your home. All you need to do is fill in the gaps with your details, after which your completed letter should be sent to the company’s head office.