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Q: A former tenant is getting letters from debt collection agencies. They have also used my address as the registered address for their business. What should I do?
A: Do not open the letters. Write to the address on the back and explain that the tenant has now moved out.
The property situated above a flat I let out has had a leak, causing flooding. The estate agent who deals with my property for me attempted to deal with it himself first. It is obvious that the leak is coming from the upstairs property and water is coming down the walls. The furniture in the flat has now become damaged and mouldy, the ceilings and kitchen units are starting to crack and mould is growing in the bedrooms. The tenants who lease the flat have now come directly to me for help. The upstairs neighbours are saying that they wish to rectify the situation but I feel this has become irreversible damage. What can I do about this situation?
read moreI am the landlord of a property. Recently work had to be carried out, causing the heating to stop working. The tenants are asking for me to pay rent back to cover the days without heating. What should I do?
read moreA tenant of mine is large in size. I would like to know how I should approach a bed being broken beyond repair due to the size of the tenant. Do I, as a landlord, hold a legal obligation to cater for them personally?
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